Shipping & Handling Policy

 

Shipping Method

  • Perishable items must be shipped via Priority Overnight Shipping (1 day).
  • FREE SHIPPING on ALL orders (Above $300).

 

Saturday Delivery

  • Available with Priority Overnight Shipping only.
  • Orders must be placed by 1:00 PM EST on Friday
  • Please note that not all geographical locations are available for Saturday delivery. Saturday delivery is not available for Hawaii.

 

Returns and Exchanges

All merchandise is guaranteed to be fresh and should be inspected immediately upon arrival. If for any reason you are not satisfied with your purchase and have identified a quality related issue, return it within 24 hours for an exchange or a refund of the purchase price of the products only (less shipping and handling).

A credit can only be provided if the product is returned for review. Please keep all packaging intact for any returns. If an exchange is requested, the replacement product will be shipped as soon as we have processed and confirmed your claim.

For more information about shipping, call us at (561) 802-1290 during regular business hours or email info@sturcaviar.com

 

Important!

Please inspect arrived package and products as soon as they arrive to your door!

If your package has arrived damaged or tampered with, please contact the carrier (UPS or FedEx) and our Customer Service Department. Any delay in contacting the carrier and our Customer Service Department makes it more difficult to file a claim. Please keep ALL packaging and items EXACTLY AS THEY ARRIVED.